• Behavioral Issues
• Child Care
• Cleaning Up After a Storm
• Communication
• Deciding To Stay Or Go
• Evacuation Shelters
• First Aid & Medical
• Flood Center
• Food and Water
• Help the Relief Effort
• Insurance Center
• Lighting & Power
• Pet Care
• Preparing Your Home
• Special Needs
• Storms Explained

The Disaster Assistance Process for Individuals

Call to Apply for Assistance 1-800-621-FEMA (3362). The speech or hearing impaired may call (TTY) 1-800-462-7585.

• For use ONLY by people in designated federal disaster areas.
• Be prepared to give your Social Security number, describe your losses, provide financial information, and give directions to the damaged property.
• What You Can Do If You\'re Having Trouble Getting Through

The information you provide is put into the computer

• You are now in the system
• The recovery process begins

Call us if you have Questions 1-800-621-FEMA (3362). The speech or hearing impaired may call (TTY) 1-800-462-7585.

• Refer to the application number the registrars gave you when you applied.

Making an optional visit to a Disaster Recovery Center to receive more information after you have registered by phone

• Here you will find local, state, federal, and voluntary agencies that may be able to assist you

Inspector will call to schedule an appointment.

• There is NO FEE for the inspection.
• Inspectors will set up an appointment to visit your property within a few days of application.
• Inspectors are contractors; they are not FEMA employees, but they will have FEMA ID.

Inspector will visit damaged property.

• Be present for your scheduled appointment.
• They will inspect the damage, verify ownership and occupancy, and make a report. Inspectors do not determine eligibility.
• If eligible, you will receive a housing assistance check within 7-10 days.

If eligible, housing assistance check will arrive.

• Money may be spent for housing needs.

Packet will arrive in mail.

• There may be an SBA application enclosed.
• You MUST fill out and return this to be eligble for any further assistance.
• Refer to SBA home page for more information. (http://www.sba.gov/disaster_recov/index.html)

To reduce future loss, consider taking steps to rebuild safer and smarter.

• Take measures to reduce losses in the future.
• Encourage community to participate in National Flood Insurance Program (NFIP).
• Consider buying flood insurance.

Call the FEMA Fraud Hotline if you suspect someone is filing false damage claims

• 1-800-323-8603
• Make sure disaster aid goes to those who deserve it.
• It is a violation of Federal law to file a false claim.